Forum Discussion

Hibbo3909's avatar
Hibbo3909
Experienced User
11 months ago

Disappearing wages payments

Okay.   It is now six days since I made a request for support regarding wages payments which do not feature in Banking reconciliation. I have heard absolutely nothing from anybody. I think enough i...
  • Genreve_S's avatar
    Genreve_S
    10 months ago

    Hi Hibbo3909,


    Thanks for the update. 

     

    The electronic payment feature is designed to cater to transactions that are paid in bulk, so this is usually for wages for multiple employees that appear as one transaction in the bank feed. I would suggest downloading the bank files by batch according to how your bank feed shows (this is not an issue if you don't use bank feed). The short answer is yes, we could download a bank file to the right bank account for these transactions to show in the reconcile accounts screen. 

     

    Let us know if you still have any questions. We're happy to help. 

     

    Cheers, 

    Genreve