Forum Discussion
wheres the community help?
SamaraM
3 years agoFormer Staff
Hi susansmith
Thank you for your post. When you import the bank statement, are you using Allocate or Match?
If you have already created a payment, then if you allocate the transaction, it would automatically create a Spend Money / Receive Money transaction, which could be why you are seeing duplicate transactions.
See our Help Article: Matching bank transactions for a more detailed explanation on this process.
Hope that helps.
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