Hi Fifitz68,
From 1 October 2026, MYOB removed payer surcharging for Australian Online Payments and Tap to Pay. Customers now pay the invoice amount only, while the payment-processing fee is paid by the business. This is why the fee may now appear as a separate bank transaction or be deducted from the settlement.
If the fee appears as a separate withdrawal in the bank feed, allocate it to your Merchant Fees expense category and use the GST code shown on the MYOB/provider tax invoice or settlement report. If the fee has been deducted from the settlement, record the full customer payment first, then go to Banking > Prepare bank deposit, add the fee under Fees and cash back, select the Merchant Fees expense category, record the deposit, and match the net deposit to the bank feed.
Please see these this help pages for detailed information: Changes to payment surcharging in Australia from 1 October 2026 and Merchant fees.
Regards,
Earl
