EOFY Payments
Hi there, payments made into and out of our business account over the 29 & 30 June are showing up as 01/07/2024 on the bank feeds. They show up on our bank statement as 29 & 30 June but incorrect on...
Forum Discussion
Genreve,
I have the same problem. (Wendy- is it also a NAB issue for you that they wont or can't change?)
How can you help me enter the transactions with the correct dates?
edit- I have simply corrected the date in each of the 15 transactions where the bank feed date was wrong. All the reports are now fixed as they must run using the transaction date, not the bank feed date.
If this was the correct way, problem solved.
CK
HI CK, I also have the same issue with CBA feed. How did you change the date in the transactions. I can change the description easy enough but cant see any option to change the date.
Thanks
Hi Steven_C ,
If you create the transactions from the bank feed window, you won't have the option to edit the dates, as it will be based on the bank feed. To create the transaction with a different date, you must create it from the spend/receive money window and manually input the dates and information. After which you can match the created transactions to the bank feed window.
If you are still having difficulties, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via myaccount.myob.com. If MOCA can't help, you'll be automatically directed to our live chat team.
Thanks,
GenreveHi Genreve I have sent a request to MYOB support (#01866391 - as copied below) but havent received a response. As you can appreciate I am unable to finalise my June qtr BAS or 2024 accounts (that my accountant is waiting on) while this is unresolved. Can you assist?
I have three bank credit account transactions that actual dates (ie in bank statement) are last week in June, but in MYOB (via bank feed) the transaction dates are first week in July.
I have manually entered a transaction on the correct date (via Banking/Spend Money) as advised by Genreve S MYOB Moderator on MYOB Community. But this transaction does not appear in the transaction list (Banking/Bank Transactions) whether looking at the credit card account or All accounts. It does however appear in the possible matches for the incorrectly dated transaction. When I then match the transaction and hit save the date does not change.
The manually entered transaction also appears when I use Banking/Find Transactions (the bank account shows as the credit card account and source journal is cash payments ie the same as the incorrectly dated transaction). The incorrectly dated transaction also appears (but not the two other incorrectly dated transactions I haven’t touched yet). In this list I can open the incorrect transaction and change the date and save. In the Find Transactions list it now shows with the new (correct) date. But if I go back to Banking/Bank Transactions it still shows with the incorrect date.
