STP not matching for EOFY

Question

Morning&nbsp;I posted last week with same title but the result didn't resolve my issue.&nbsp;All my reports show the correct balances for my two employees that I'm having issues with.&nbsp; It's only in the EOFY finalisation that the amounts are incorrect (as shown in the&nbsp; STP final reports).&nbsp; The employee cards reflect the correct amounts.&nbsp; The employees don't have any allowances etc.&nbsp; Only Gross payments (ie straight wages).&nbsp;&nbsp;&nbsp;What do I need to do to fix all that has been last reported to the ATO was correct also (per attached).&nbsp;Thanks.&nbsp;

doreen_p · Accepted Answer

Hi there kathhNQE
&nbsp;
Great to hear that your payroll register and payroll activity reports are in sync for your employees! To ensure the correct figures show up in the EOFY finalisation and STP final reports, all you need to do is send an update event. This should straighten things out and reflect the accurate amounts in the employee summary of payments. If you need any more guidance on how to do this, just give us a shout!
&nbsp;
Best regards,
Doreen

zoehard · Answer

Hello,&nbsp;How would you send an update event if it says is in a locked period?Thank youZoe

pekeatin2000 · Answer

I had the exact same problem. I have literally just now processed a new NIL ($0) payroll for the individual employee dated 30/06/2024. This corrected the YTD Verification Report in STP. Hope this helps you :-)

chlova · Answer

Hi I have the same problem. My payroll register for 28 of 31 employees is correct. The three I have problems with the activity statements match and are correct the YTD in the payroll register and figures in the last pay of the year is correct also The finalisation figures however are grossly incorrect one of them by about $40,000?? The other one is similiar but only about $3000 difference for this one. I also have one employee who was terminated in the 22/23 26 June 2023 year showing in the 23/24 payroll year. I have checked this out and the reporting for the 22/23 was correct. Not sure what to do with this either. Need help badly.

Regards Donna J.

narellef · Answer

I have a similar issue. I have tried all of the fixes and they haven't worked.&nbsp;I have run a 0 pay run for employees and sent an update event and the figures are still out.&nbsp;Please help!

gavinvft · Answer

I have same issue re locked period. Apparently we are supposed to check totals before running first payroll. Unfortunately I didn't have the chance to do this as payruns are weekly and due to timing I need to process payroll. My MYOB payroll reports match but the STP2 totals don't match. It appears to be one employee out of 81 where one of the payrolls hasn't been included in STP2 amounts even though it says accepted in STP2 reporting to ATO.&nbsp;

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STP not matching for EOFY

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