Forum Discussion

kathhNQE's avatar
kathhNQE
User
15 days ago
Solved

STP not matching for EOFY

Morning   I posted last week with same title but the result didn't resolve my issue.   All my reports show the correct balances for my two employees that I'm having issues with.  It's only in the...
  • Doreen_P's avatar
    Doreen_P
    15 days ago

    Hi there kathhNQE

     

    Great to hear that your payroll register and payroll activity reports are in sync for your employees! To ensure the correct figures show up in the EOFY finalisation and STP final reports, all you need to do is send an update event. This should straighten things out and reflect the accurate amounts in the employee summary of payments. If you need any more guidance on how to do this, just give us a shout!

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi there kathhNQE

 

Great to hear that your payroll register and payroll activity reports are in sync for your employees! To ensure the correct figures show up in the EOFY finalisation and STP final reports, all you need to do is send an update event. This should straighten things out and reflect the accurate amounts in the employee summary of payments. If you need any more guidance on how to do this, just give us a shout!

 

Best regards,

Doreen

zoehard's avatar
zoehard
User
11 days ago

Hello,

 

How would you send an update event if it says is in a locked period?

Thank you

Zoe

  • GavinVFT's avatar
    GavinVFT
    Experienced User
    9 days ago

    I have same issue re locked period. Apparently we are supposed to check totals before running first payroll. Unfortunately I didn't have the chance to do this as payruns are weekly and due to timing I need to process payroll. My MYOB payroll reports match but the STP2 totals don't match. It appears to be one employee out of 81 where one of the payrolls hasn't been included in STP2 amounts even though it says accepted in STP2 reporting to ATO. 

    • Pekeatin2000's avatar
      Pekeatin2000
      User
      9 days ago

      I had the exact same problem. I have literally just now processed a new NIL ($0) payroll for the individual employee dated 30/06/2024. This corrected the YTD Verification Report in STP. Hope this helps you :-)

      • GavinVFT's avatar
        GavinVFT
        Experienced User
        9 days ago

        Thanks. I tried through desktop version but that didn't seem to work. After processing nil pay in web based MYOB it has fixed the issue.