Forum Discussion

HBNC's avatar
HBNC
Trusted Cover User
5 years ago

STP EOFY Finalisation

Hi We are trying to run the STP, 

 

It looks like i have similar problems as others but i have a few others that have poped up as well. 

As the others are saying the YTD Verification report does not match the P&L

I have been through and found the errors that are causing the mismatch

  • Meal Allowance - ATO Reporting Category, Allowance Other 
  • Redundancy notice Package - Lump Sum A Redundancy
  • Unused holiday Pay - ETP Taxable Component
  • Unused Leave Loading - ETP Taxable Component
  • Unsued long Service Leave - Lump Sum A Termination
  • First Aid Allowance - Allowance Other
  • Eligible Termination Payment - Lump Sum A Termination
  • JopKeeper Top Up  - Allowance Other
  • Holiday Leave Loading - Gross Payments ( only two staff members out of 85 this has affected)
  • Sleep Over Rate P/N - Allownance Other

Any advice on how i can get the figures to match would be greatly appreciated.

 

Regards

Jo

AccountRight Live
EOPY
Payroll
  • HBNC's avatar
    HBNC
    5 years ago

    Hi Steven, 

     

    Thank you for your reply. I understand there are many peolpe with the same or further issues and can undertsand answering everyones questions would have been a mamoth task.

    We managed to get it sorted but it certainly was not simple. 

     

    I will start with the Holiday Leave Loading, the problem was that the staff were Inactive, we just had to make them active again ( I think this is a bit silly as when staff leave it is a way of keeping everything in line by closing them off, to have to keep them on the list is just something later on that we have to tidy up)

     

    All the other problems we had to run MULTIPLE zero payruns and found the best way was to process a zero payrun individually for each person to force the update. Again very painfull. 

     

    Then for some of the categorys it still did not show up so a phone call to MYOB to find out why, and the reason for it was plan and simple MYOB did not have enough room on the finilistaion page to show everything....... Poor design in my eyes, we were told to trust the system hit the final button and if need be we could undo it and make adjustments.

    So you had to trust the system and hope it was there and after hitting the finalisation button and sending it to the ATO and then wait for it to be accepted we could then see that the totals all added up. Again very poor design as a true accountant would not hit the go button until all the checks have been done and then finalise it all. 

    So it was very uncomforting to have to wait and see. 

     

    But all in all it his done. 

     

    For anyone else that is tsill having trouble i wish you all the best and i hope this information helps.

3 Replies

Sort By
Replies have been turned off for this discussion
  • HBNC's avatar
    HBNC
    Trusted Cover User
    5 years ago

    Is there anychance that a MYOB representative could please direct me to how or where i should go to fix this problem, Yes i know it is only the 7th of the month but we have 85 people on our payroll and i could genuinly say 80 of them want to know why we have not finished the PAYG summaries as yet.

  • Steven_M's avatar
    Steven_M
    Former Staff
    5 years ago

    Hi HBNC 

    Thank you for your post. Sorry that you haven't had a response so far. 

    Did you manage to resolve your enquiry? If not, we do recommend checking out End of Payroll resources.

    Should your enquiry still be outstanding don't hesitate to get in touch

  • HBNC's avatar
    HBNC
    Trusted Cover User
    5 years ago

    Hi Steven, 

     

    Thank you for your reply. I understand there are many peolpe with the same or further issues and can undertsand answering everyones questions would have been a mamoth task.

    We managed to get it sorted but it certainly was not simple. 

     

    I will start with the Holiday Leave Loading, the problem was that the staff were Inactive, we just had to make them active again ( I think this is a bit silly as when staff leave it is a way of keeping everything in line by closing them off, to have to keep them on the list is just something later on that we have to tidy up)

     

    All the other problems we had to run MULTIPLE zero payruns and found the best way was to process a zero payrun individually for each person to force the update. Again very painfull. 

     

    Then for some of the categorys it still did not show up so a phone call to MYOB to find out why, and the reason for it was plan and simple MYOB did not have enough room on the finilistaion page to show everything....... Poor design in my eyes, we were told to trust the system hit the final button and if need be we could undo it and make adjustments.

    So you had to trust the system and hope it was there and after hitting the finalisation button and sending it to the ATO and then wait for it to be accepted we could then see that the totals all added up. Again very poor design as a true accountant would not hit the go button until all the checks have been done and then finalise it all. 

    So it was very uncomforting to have to wait and see. 

     

    But all in all it his done. 

     

    For anyone else that is tsill having trouble i wish you all the best and i hope this information helps.