Incorrect calculated closing balance
Please help. Trying to reconcile accounts and figures seem right BUT for some reason the Calculated closing balance is incorrect. There are 2 entries that makes it out of balance and they both ar...
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Hi Celia,
Thanks for replying.
Unfortunately the issue is still there after undoing all reconciles and none left to undo. I have an entry that dates payment for employee super on 30/7/23 but the bank feed shows 1/8/23. I tried linking the 2 to show that it is related but it still doesn't seem to recognise it.
Is there a way to force it to reconcile?
I have found the reason for the problem.
When reconciling, there is an extra entry of EFT payments for employee super that has already been matched in the 'Cash Payments' journal. I'm not sure why has happened on 2 occasions when I have not done anything different to other times when I did the pay run. Is it safe for me to delete these entries so it can be reconciled?
