Last reconciled balance incorrect
I reconciled my account and all was correct. When I went to do the next month, the last reconciled balance was different. The balance sheet matches the Account Balance on the bank rec. I did the b...
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I do them in order, just undid them to December. I checked my new December report with the rec that I did in December (hard copy) and saw the difference.
Hi carodi,
Thanks for the details you provided. The steps in the link previously provided should likely solve the issue. If the problem persists after following those steps, I recommend reaching out to the support team for further troubleshooting. You can do this by creating a support ticket from the MyAccount window or using the live chat feature in MOCA.
Regards,
Genreve
