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BrendanLM's avatar
BrendanLM
Contributing Cover User
2 years ago
Solved

Manage Bank Feeds

Under Manage Bank Accounts and credit cards I have a card name 'importedfromfile - visa' and the associated account is Visa - i cannot delete/remove this and i cannot use the account 'visa' for the c...
  • SamaraM's avatar
    SamaraM
    2 years ago

    Hi Leisha (BrendanLM)

     

    As the option to Import From File is only available on the Web Browser, then you will need to undo it on there as well. 

     

    To do this:

    1. Click on Open in web browser then sign in
    2. Open Banking > Bank transactions
    3. Open Import Statement 
    4. Select the relevant bank account in the drop-down
    5. Click on the ⦻ at the end of the row then confirm Delete 
    6. Now it has been deleted, you can assign that bank account to a new feed 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.