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Cassie123's avatar
Cassie123
Experienced User
9 months ago

Manual statement import issue

Hi all,   I imported a statement from a new account and on one of the days it duplicated a transaction.   It is not allowing me to delete the manual import. Transactions are not locked, so this i...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
9 months ago

Hi Cassie123,

 

Since it's a manual import and you're seeing duplicates that can't be deleted, our support team can help by running a quick script to fix this for you.

 

Reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll take care of it from there.

 

Regards,

Sai

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