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CPsyc's avatar
CPsyc
Contributing Cover User
2 years ago
Solved

Matching payroll across two transactions in bank feed

Hello!   I completed a pay run in MYOB and I accidentally transfered a smaller amount to one employee (I do the transfers manually though my banking app). I realised the error right away and just t...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi CPsyc 

     

    Thanks for your post.

     

    After the pay run was processed then paid in real life but the payment was split into two, in this case, you may need to split the pay run as well. You will need to reverse then reprocess the pay run based on how the payment was split. Once pay run is processed, you can match the payroll transaction to the bank feed transaction. The Help Article Fixing a pay will provide you the steps on how to reverse a pay. 

     

    Please let me know if you need further assistance.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Best regards,
    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi CPsyc 

 

Thanks for your post.

 

After the pay run was processed then paid in real life but the payment was split into two, in this case, you may need to split the pay run as well. You will need to reverse then reprocess the pay run based on how the payment was split. Once pay run is processed, you can match the payroll transaction to the bank feed transaction. The Help Article Fixing a pay will provide you the steps on how to reverse a pay. 

 

Please let me know if you need further assistance.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best regards,
Doreen

CPsyc's avatar
CPsyc
Contributing Cover User
2 years ago

Thanks, Doreen. Really helpful :)

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi CPsyc 

     

    Thanks for updating us about this.

     

    Glad to hear that the resolution I have provided was able to fix the issue you're having on your end. Please don't hesitate to post again if you need further assistance.

     

    Best regards,

    Doreen

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