Matching payroll transaction
Trying to match a bank feed transaction to a payroll transaction. Paid in two separate amounts so I'm "matching" the full amount and adding an adjusting entry to a clearing account, but I'm getting ...
Forum Discussion
Hey Essentials,
Good pick-up on the split pays; to get this reconciled without grief. There haven't been any news that the "Something went wrong" message is about the new update. Skip matching and allocate each wage withdrawal instead, either straight to your wages expense or via a Payroll Clearing account so it nets off cleanly. You can check this link for more info. If that “Something went wrong” message pops up again, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. They can check what seems to be happening and get you moving.
Cheers,
Doreen
