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gaters3's avatar
gaters3
Member
6 months ago

my bank feed transaction won't allocate...now what????

This is the first time i have used the bank feeds to help input my quarterly GST.  I have tried the help line but havent yet got a solution.  When i allocate the transaction and fill and categorise i...
Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi  gaters3,

This is quite unusual. In some cases, issues like this can arise if transactions have already been reconciled. I would recommend reaching out to our back end team so they can dig deeper into this. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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