Forum Discussion

Liz66's avatar
Liz66
Member
4 hours ago

red lines in invoices what is this

Hello

 

I constantly get red lines through my invoices and i dont know how to avoid this

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 hours ago

    Hi Liz66,

    Thanks for posting. We recommend updating the logo saved in your invoice templates, as high-resolution logos can cause this type of issue. Open your current logo file, take a new screenshot or copy of the logo, save it as a new image, and then upload that version to your template. This will create a lower-resolution logo that may prevent the issue from recurring.

    In case the issue persists, make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    I hope this help!

    Regards,
    Earl