Forum Discussion

claire1989's avatar
claire1989
Experienced User
2 years ago

MYOB PAYBY - can't allocate

Hello,

 

I have seen lots of people having my below issue but on every post in the forum, everyone gets a private message. 

 

I  have some MYOB PAYBY transactions that are on my bank feed and I do not know who they are for. One of them is for March so want this sorted A.S.A.P so our accountant can do our BAS. 

 

Would appreciete a prompt response as it is handy to know who is paying us as well. Very hard to follow up debtors. 

 

Thanks,

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi claire1989 

     

    Thanks for your post. 

    If we need more information to have MYOB Payby payments matched to their corresponding Bank Feeds, we could open the Online invoice payment reports. This report will give you information about the payments that you received. 

     

    For everything regarding MYOB Payby open this Help Article Online invoice payments to know more. 

    If you need further assistance or you have a question that the Help Article did not answer feel free to reply to this thread. 

     

    Best regards 

    Genreve.

    • kndshowhorses's avatar
      kndshowhorses
      Contributing User

      I am having the same problem, and the link you send me is not helpful! I need to know how to allocate these payments ASAP because I need to do my BAS> 

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator

        Hi kndshowhorses

         

        Thanks for posting your concern in the forum. 

         

        I understand how important it is that you match your online payments with our bank feed transactions. For continuity, please send your responses to the thread of the new post you created. 

         

        We look forward to helping. 

         

        Thanks,

        Genreve