Forum Discussion

kndshowhorses's avatar
kndshowhorses
Contributing User
2 years ago

MYOB Payby payment matching

I am continually getting unallocated payby payments in my bank transaction feed. How do I allocate these to accounts that have been paid but for some reason these are not allocated?     kind regar...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi DonnaMerrey, 

 

Thanks for your post. 

 

Under the Online invoice payment reports, the transaction description shows what information you will see under bank transaction and bank statement for it to match. 

 

If you need further assistance feel free to let us know. 

 

Cheers, 

Genreve

  • DonnaMerrey's avatar
    DonnaMerrey
    User
    2 years ago

    This is what shows on the Transaction Report but I need the payment number, CrR00620 , to allocate it...

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi kndshowhorses, 

       

      Thanks for your reply. 

       

      Although it is not ideal, we still need to drill into the invoice to check the CR number it's connected to as in the report this will not show it will only show the invoice number. 

       

      Let me know if you need any further assistance. 

       

      Cheers, 

      Genreve