MYOB payroll transactions not matching
Hi, Im having some confusing issues with Payroll and trying to match up in the bank feed. Previously they were all matching, but now when I hit match, 2 x payroll tranasctions come up that I dele...
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Hi Tracey,
Thanking you for your reply and help. I discovered that the payroll was coming from and going to the clearing account which I changed to the main account which was originally set up as a bank feed. Im not sure why it suddenly was going to the clearing account?? Anyway, could I have some advice on how to move these amounts to the main account please?
Another annoying issue (which Im not sure is a MYOB glitch), everytime I go to match payroll even now it matches up with these payroll transactions which equal 0.00. Ive tried to delete these payruns - but MYOB wont let me, it only lets me 'reverse pay' which I have done, then it duplicates the transaction and I am not allowed to delete and it STILL matches my payroll with these payruns which equal 0.00. Can you help me with this issue also? Many thanks, Heidi (Rat Race Garage)
If the pay transactions were being posted to the Payroll clearing account it would mean that the clearing account was linked to the employee's Payment method in Accounting>>Manage linked accounts. You can move the amount from the Payroll clearing account to the bank account by recording a Transfer money transaction. The From account is the bank account and the To account is the Payroll clearing account. You then match the bank feed transaction to the Transfer money transaction.
If the pay transactions were going to the Electronic clearing account, it means that the employee's Payment method is Electronic. In this case you need to process the electronic payment in Prepare electronic payments to move the amount from the Electronic clearing account to the bank account. The post, Why can't I match employee pays in Bank transactions, has detailed instructions for this.
For the second issue, $0 pays are recorded by clicking on the Send update event button in the STP reporting centre or by manually recording a $0 adjustment pay. Both methods are used to update the YTD amounts in STP, as such, they shouldn't be deleted or reversed.
They are appearing in the Bank transactions window as possible matches due to the Show filter being set to show All transactions. You can manually reconcile these transactions in the Reconcile accounts window by ticking them. They won't affect the reconciliation as they are $0 transactions. Manually reconciling them will stop them from appearing in the Bank transactions window and the Reconcile accounts window.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Also Tracey,
Sorry to be a pain, when I 'transfer money' under banking - do I transfer the money FROM electronic cleaing account back TO our main account? and, do I enter the gross amount before taxes and super etc?
Thanks again
Hi Tracey,
I am also trying to match some payroll payments made in December. Employees were initially set up as electronic payments, (I have now changed any future payments to cash) and they appear in the Electronic clearing account and the payroll clearing account in prepare electronic payments.
When I select one of the payments in the electronic clearing account I receive this error message
Account cannot be linked Electronic Payments account if payment is Electronic Payment.
I dont know what this means.
If I try and download a bank file from the payroll clearing account, it will work, but I still cant see the match in the bank transactions page for payroll.
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