MYOB payroll transactions not matching

ratracemngment 

Hi Heidi

The error Account cannot be linked Electronic Payments account if payment is Electronic Payment is usually caused by the wrong account linked to electronic payments. Go to Accounting>>Manage linked accounts>>Bank account for electronic payments needs to be the electronic clearing account in both the Accounts & Banking tab and the Payroll tab.

In the Prepare electronic payments window, make sure you're only ticking the pay transactions that relate to the bank feed transaction. When you click on Download bank file, one electronic payment transaction is recorded which includes all ticked transaction in one lump sum. So if you tick 5 pay transactions totalling $10,000, there will be one electronic payment transaction for $10,000. If the employee pays appear as separate withdrawals in bank transactions you wouldn't be able to match the individual bank feeds with the one electronic payment.

If the pays are individual withdrawals in Bank transactions, tick one pay transaction in Prepare electronic payments, enter the date of the bank feed and click on Download bank file. This will record one electronic payment transaction to match with the individual bank feed transaction.

Clicking on Download bank file doesn't transfer the payment to the employee's bank account, you need to go into internet banking, upload the bank file and authorise for the payment to be transferred. However, it does record the electronic payment transaction that moves the amount from the electronic clearing account to the bank account. So you're correct that it's just file data being moved.

Let me know how you go.

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