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Hi Tracey,
I'm still very confused. Ill post below the screenshots I have of both the bank feed and of the reconciliation windows. Ive followed the steps of downloading bank files, then 'unreconciling' in reconcile accounts, (where now the bank file transactions are appearing) - however, in the bank feed, there are a few payroll transactions which ive unmatched, and then they wont match to anything, so I've just allocated to Payroll salary and wages. I don't understand how some of them have gone to electronic clearing account when I've downloaded all the bank files for these transactions. Where do I find the spend money transactions to delete them. Can you show me a step by step using some screenshots Tracey, I apologise for creating extra work for you.
Thanks again, Heidi
Hi Heidi
No need to apologise, I'm happy to help.
This magic wand icon means that the bank transaction has been automatically allocated based on bank rules you've set up. Go to Banking>>Bank rules and check for bank rules with Payroll - wages & salary selected. Only payroll transactions should be allocated to that account.
When the Match or Allocate column looks like the following screenshot it means that the bank transaction has been matched to an electronic payment transaction:
If you click on the expand arrow then Match transaction you can see the electronic payment it has been matched to:
The above is correct because the pay transaction credits the electronic clearing account and the electronic payment transaction debits that account, so effectively the bank feed transaction is allocated to the electronic clearing account.
Another example of that is I record a Spend money transaction and allocate the amount to Bank fees:
When I match that Spend money transaction to a bank transaction the Match or allocate column shows Bank fees as that is the allocation account in the Spend money transaction:
To find the Spend money transactions go to Banking>>Find transactions>>Debits and credits tab>>select your Payroll - wages & salaries account in the Account field. Payroll transactions will have Payroll as the Source journal. Spend money transactions will have Cash payments. Click on the purple reference no to open the transaction.
I noticed in your screenshots that all of your electronic payment transactions are dated the 16/02/2023, so when you're trying to match these in Bank transactions make sure you change the Show filter to All transactions so that date will appear.
Let me know how you go.
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