I registered to use MYOB a day ago and I still havent got off the starting block!
First step is setting up the banking feeds - I'm trying to get a view on my Westpac Banking details - how long does the data take to come through to the platform> I assumed it would be near real-time.
In the meantime, I can't get started until I have this info .... please help!
HI,
I'm still awaiting an update - I setup my account on Tuesday and its now Friday. I would like to start my accounts - can youi please provide an update?
I was hoping to receive a response / update.
Hi AndyGamcHive,
Thanks so much for sharing your experience, and welcome aboard! I can see that one of our back-end team members has already assisted you and resolved this issue. If you’re still experiencing any problems, just reply to the email you received about your case and our team will follow up with you there.
Regards,
Earl
Hi Earl,
I have just logged into the platform and I still have no data. I set my account up on Tuesday and it is now Thursday and I still cannot do anything with the platform.
Can you please take a look and help resolve the issues - I just need my Westbank bank feed to feed data into my instance.
Thanks
Hi Earl,
Do you have an update on the feed? I need to get started on my accounts and would appreciate an update.
Christine Burns
I too am waiting for a reply - oh, "I can't help but I know someone who can - they'll be in touch within 20 Minutes" that was almost three weeks ago.
Come on this is certainly NOT GOOD ENOUGH
