Vadar
3 months agoContributing Cover User
Superannuation setup
Hi, I am trying to set up superannuation payments, but it won't accept my address and it's not listed on the pop up so I can't go any further.
Hi Vadar,
Yep, there is an address step in Pay Super, but it only accepts suburbs from a fixed list, which is why yours keeps dropping out.
For now, just pick a nearby suburb with the same postcode so you can finish the setup; it won’t affect how your super is paid at all. At our end, we can have your actual suburb/postcode added to that list, so next time you go into Pay Supe,r you’ll be able to use your real address without hitting this issue again.
Regards,
Genreve