Earl_HD , I have the say issue as obz. Could you please explain the steps to "unallocate the automatched transaction"
Hey, I'm pretty sure I went to the invoice. Down at the bottom, there will be a CRxxxxx number you can click on. Then, on the payment page you get taken to, you delete the payment.
Then, in unallocated transactions, you allocate the payment to the invoice, since it now shows as unpaid.
Hope I remembered that correctly.
Hi obz, thanks for reply. That is what I tried but then I receive the error message you mentioned.
unrecognised error occurred - ReceivePaymentEvent_Delete_TargetPaymentHasBeenReferenced.
