Hi FW5,
Thanks for reaching out. To unallocate an automatically matched bank transaction, open the matched transaction and select Unmatch or Unallocate. You can also follow this guide for more information about working with bank transactions. If you need one-on-one help, our support team will be happy to assist. You can contact them through any of the support options on our Contact page.
Cheers,
Princess
Hi Princess_R, thanks for reply. Ok. That will not work in this situation. I have two invoices that were raised and one payment that was made. The invoices have "CR " payment that has been allocated and so are showns as paid. But the payment is unallocated in Banking Transactions.
