Forum Discussion

-Jill-'s avatar
-Jill-
Experienced Cover User
2 years ago
Solved

Payrun linked to old bank account

Hi there,   We have recently switched bank accounts and there was a brief period of time when the new bank account was being used before the bank feed became effective. I have manually processed mo...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi -Jill-,

    You're doing it correctly. If you encounter any issues, please don't hesitate to let me know so that we can further investigate.

    Regards,
    Earl

-Jill-'s avatar
-Jill-
Experienced Cover User
2 years ago
Thank you for your response. I have gone through the manage your accounts section and saved the new bank account there so that should help future payments etc. Thank you.
 
Can you please provide further detail/instruction on the second option for fixing the issue with the previous pay run to avoid reversing it using the spend money feature you mentioned...
 
 
Thank you


Jill

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi -Jill-,

Thank you so much for your post and my apologies for the late response. I'd suggest checking out this helpful article Spend money that provides guidance on transferring the balance from the correct account to the incorrect one. It should offer more clarity on the process! 

Please do let me know how you go on this.
Regards,
Earl

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