Prepare Payroll has lost Bank feed
I'm trying to process a payroll urgently. Last payroll run a fortnight ago was fine. Since then, a change has been made to MYOB Business and menu items are on the left instead of at the top and ...
Forum Discussion
Hi julie-d
One of my clients I think has sort of the same issue as you are explaining. When investigating I took screen shots at the time so sharing them now. Not sure if it is the same scenario however this is how I fixed.
Go to the bank reconciliation screen (Untick both transactions):
1 - if both transactions are ticked (untick them)
2 - Double click on the transaction that is not the electronic payment
3 - Go back to the Bank Transactions and it should state possible match found
Hope this helps.
