Bank Reconciliation Broken / Offline... still
Has anyone else had an issue where you can't load the page for bank reconciliation? You click Reconcile Accounts and you get the purple triangle with a message; "Something went wrong", "Try refr...
Forum Discussion
Hi SevenLevels,
Totally get why this is driving you up the wall, especially when you’ve tried all the usual tricks already. The “Something went wrong” on the Reconcile Accounts page can happen when there’s a large number of unreconciled bank transactions sitting in the background. There hasn’t been an update yet on when this specific reconciliation issue will be fully resolved. It’s worth contacting our team again and asking to have your account added to the list of affected users for this issue. That way, once a fix is rolled out, you’ll get notified and won’t have to keep guessing if it’s been addressed. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
