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Movementmyo's avatar
Movementmyo
Member
3 months ago
Solved

RECONCILE ACCOUNTS BANKING

In Reconcile Accounts I would like to know if there is a way to stop MYOB automatically dating the Reconcilation the date you are actually logged in and doing it, automatically ticking every transact...
bank rec
  • Mike_MYOB's avatar
    Mike_MYOB
    2 months ago

    Hi all,

    I wanted to let you know that we are releasing a fix for this scrolling error today.
    If you're working over the weekend, or when you jump back in on Monday, things will be back to normal.

    Thanks for your patience while we worked on the resolution and I apologise for the frustration this caused.

    Regards, Mike

Jamie-K's avatar
Jamie-K
Member
2 months ago

Having the same issue with the bank feed jumping as well

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hey Jamie-K,

 

Appreciate you chiming in and confirming you’re seeing the same bank feed jumping behaviour. That isn’t how the screen should behave. It's best to contact our team so they can what's going on in your file and sort out why it's happening. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

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