Forum Discussion

CHGC's avatar
CHGC
Experienced Cover User
9 hours ago

Recurring Transaction : Receive Money - JOB

Hello - when creating or editing  a recurring transaction it will not save the "job" . I've tried different browsers but still no luck  

 

 

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    8 hours ago

    Hi CHGC,

     

    Thanks for sending through the screenshot. To select a job, click the highlighted dropdown in the Job column and choose the relevant job. If it still won’t save, an error message should appear, which will provide information on what needs to be fixed. If you’re still having trouble, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account for further assistance.

     

    Regards,

    Sai

  • CHGC's avatar
    CHGC
    Experienced Cover User
    8 hours ago

    Hi - the only option is 'record' there is no 'save' option - when I select record - no error message appears and when I go back into the recurring transaction to check the 'job' is blank again