Forum Discussion

Gilpy's avatar
Experienced User
2 years ago

Reference number in banking

Hi,   When I am selecting off (Matching) remittances in my banking feed, the reference (invoice) number is too long and doesn't fit in the cell or field so I can see what the invoice number is. ...
  • Genreve_S's avatar
    2 years ago

    Hi Gilpy 


    Thanks for posting. 


    The characters that shows up under match transactions in bank transactions is 11 characters while the maximum characters in an invoice number is 13. What we recommend is to edit the invoice number to just 11 characters and omit at least 2 unnecessary zeros and the invoice number will show up in this page. Since the invoice number does go sequential we could edit your next invoice and the following invoice number after that will be sequential. 


    Do let us know how you get on and if you require further assistance.