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aggie's avatar
aggie
Contributing Cover User
3 months ago

reversal of debit entry credit

Hi   Just wondering how to reconcile bank reversal of payment in the bank transactions. The bsb given to me was incorrect. Thanks
Shella_A's avatar
Shella_A
MYOB Moderator
3 months ago

Hi Aggie​,

 

If the BSB was off, the reversal should show in your bank transactions! Just match the transaction to the original so they cancel out, then re-do the payment with the correct BSB. If you're still having trouble reconciling, give our live chat team a buzz via our virtual assistant MOCA or pop a support ticket through My Account and they’ll help you sort it out.

 

 

Cheers,

Shella

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