Forum Discussion

aggie's avatar
aggie
Contributing Cover User
5 months ago

reversal of debit entry credit

Hi   Just wondering how to reconcile bank reversal of payment in the bank transactions. The bsb given to me was incorrect. Thanks
Shella_A's avatar
Shella_A
MYOB Moderator
5 months ago

Hi Aggie​,

 

If the BSB was off, the reversal should show in your bank transactions! Just match the transaction to the original so they cancel out, then re-do the payment with the correct BSB. If you're still having trouble reconciling, give our live chat team a buzz via our virtual assistant MOCA or pop a support ticket through My Account and they’ll help you sort it out.

 

 

Cheers,

Shella

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.