Forum Discussion

DavidBradford's avatar
DavidBradford
Contributing User
9 months ago

Rounding Issue

Good morning,   I'm trying to reconcile 5x invoices to one bank payment and am getting the following error message and cannot rectify. I've deleted all the lines in all 5x invoices and re-added the...
DavidBradford's avatar
DavidBradford
Contributing User

Hi Cel,

 

Thanks for the reply but that doesn't make much sense as all the amounts have decimal values. Are you able to give a clearer explanation. Also, when I checked my inbox, your email has come from a "no reply" email address. How do I respond to that ?  

Celia_B's avatar
Celia_B
MYOB Moderator
9 months ago

Hi DavidBradford,

 

Thank you so much for getting back to us and providing an update. 

 

We are sorry to hear that you are still having difficulties matching the payments. I have sent you a Private Message to ask for some information on your account and the screenshot of the error message. Kindly check your inbox here in Community Forum. 

 

Thanks, 

Cel