Forum Discussion

kestrel2's avatar
kestrel2
Experienced Cover User
11 months ago
Solved

Slow bank feeds NAB

Our bank feeds for Friday and Saturday trading transactions are not appearing until Tuesday morning. This is really annoying and inconvenient. Is there anything we can do about this?? We are with NAB...
  • Celia_B's avatar
    Celia_B
    11 months ago

    Hi kestrel2 

     

    Thank you for your post and welcome to the Community Forum.

     

    We are aware that the majority of our customers have been experiencing problems with their bank feeds and please accept our apologies for the inconvenience have caused you. And I understand how this issue makes you upset. But Bank feeds data should now be accessible as the root cause of the outage has been fixed. If the problem persists, can you kindly give me additional information about it?
     

    Feel free to post again if you need further assistance with this. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Cel

     

Celia_B's avatar
Celia_B
MYOB Moderator
11 months ago

Hi kestrel2 

 

Thank you for your post and welcome to the Community Forum.

 

We are aware that the majority of our customers have been experiencing problems with their bank feeds and please accept our apologies for the inconvenience have caused you. And I understand how this issue makes you upset. But Bank feeds data should now be accessible as the root cause of the outage has been fixed. If the problem persists, can you kindly give me additional information about it?
 

Feel free to post again if you need further assistance with this. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks, 

Cel