I have 3 x employees super pmts returned to bank for 3 different months contributions.
There is 13 different transactions.
All are with the same Super Fund.
I now have correct Super information for them.
Do I have to reverse the entire Super payment for that month
or can I reverse individual for each employee ???
Or am I better to just try to pay these amounts direct to Super Fund??
Hi DeanneWoodman,
Thank you for your post.
It seems there might be a misunderstanding regarding your product. Your concern was posted on the MYOB Business Board. However, after checking our records, it appears that your product is AccountRight. Could you kindly confirm if you're using the desktop or browser version?
However, I'll provide you with some clarification on processing returned superannuation contribution payments. In AccountRight (desktop), you need to reverse the entire super payment, reprocess the successful super payments through the Pay liabilities window, and reprocess the unsuccessful super payments through the Pay super window. You may refer to this Help article: Reversing Superannuation Payments.
While in MYOB Business (browser version), you may record the returned super payments by creating a receive money and recording a pay to reverse and reprocess the super payments. For further information, you may also refer to this Help article: Returned superannuation contributions.
Please let me know if you require any further assistance with this. I'm here to help.
If my response has answered your question, please click on "Accept as Solution" to help other users find this information.
Cheers,
Princess
