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JBK7's avatar
JBK7
Experienced Cover User
4 years ago
Solved

Super returned

An employee super amount has been returned .. how do I process to get it back into the system to be processed with this months super payment.  I don't want to reverse the super payment as there are other employee's super payments that were paid in the same payment through MYOB to different super funds with no issues.

 

Thanks

JBK7 

  • Hi JBK7 

     

    Thanks for your post.

     

    Reversing a Pay Super transaction reverses each of the contributions within the transaction (an individual contribution can't be reversed). This task is important because if you reprocess a Pay Super transaction without first reversing it, your AccountRight accounts will show the contribution as paid twice.

     

    This help article will guide you through the steps: Reversing and reprocessing superannuation payments.

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  • Hi JBK7 

     

    Thanks for your post.

     

    Reversing a Pay Super transaction reverses each of the contributions within the transaction (an individual contribution can't be reversed). This task is important because if you reprocess a Pay Super transaction without first reversing it, your AccountRight accounts will show the contribution as paid twice.

     

    This help article will guide you through the steps: Reversing and reprocessing superannuation payments.

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