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JBK7's avatar
JBK7
Experienced Cover User
3 years ago
Solved

Super returned

An employee super amount has been returned .. how do I process to get it back into the system to be processed with this months super payment.  I don't want to reverse the super payment as there are o...
  • Yanike_S's avatar
    3 years ago

    Hi JBK7 

     

    Thanks for your post.

     

    Reversing a Pay Super transaction reverses each of the contributions within the transaction (an individual contribution can't be reversed). This task is important because if you reprocess a Pay Super transaction without first reversing it, your AccountRight accounts will show the contribution as paid twice.

     

    This help article will guide you through the steps: Reversing and reprocessing superannuation payments.