Returned Super for Terminated Employee

Good afternoon,

We have had a super payment returned for an employee who has now left the Company. The super was part of their last pay. Their card file was set to inactive a week after this last pay.

In Bank Transactions I have put the funds to the Super Payable GL account 2-2001.

Following the support document 'Returned superannuation contributions' I am hitting a roadblock when I try to complete 2. Record a pay to reverse the super. The employee this relates to is not coming up in the list. I have made her file active again. The super was returned on the 15th May and I have ensured the pay cycle (weekly) includes this date.

Because this employee has been terminated, do I need to follow different instructions? 

The terminated employee has changed her super fund (the super fund returning the funds has confirmed the account is now inactive). I am waiting for the details of the new super fund.

Thank you.

Kind regards

Lesley

Finance Manager