I have followed the instructions to reprocess a returned payment for one employee but then I am left with the negative reversal in the pay superannuation screen. How do I remove this so it doesn't get included in the next batch of super payments?
Hi Acute123,
Thanks for following those steps. Just to confirm, there isn’t an option to remove the negative reversal amount from the Super payments screen once the reversal pay has been recorded.
That negative line is expected after reversing the returned super contribution. To make sure it doesn’t get included in the next batch, you can adjust the date range in the Super payments window so the negative entry is filtered out, then only select the reprocessed positive amount for payment. So while the negative amount can’t be deleted, it can be safely excluded from the next super payment batch.
Regards,
Sai
