Forum Discussion

sarahatscbk's avatar
sarahatscbk
3 months ago

Transactions missing from reconciliation page, but showing in bank register

My clients file has been reconcilled to 30/06/2023 and says there are no further transaction to todays date. However there are transactions in the bank feed (fully allocated) from 1/07/2023 to todays...
  • sarahatscbk's avatar
    sarahatscbk
    3 months ago

    Genreve_S 

    Its fixed itself! Couldnt tell you how but the reconcilliation page suddently appeared with multiple rec's to undo (even though i put it back to never) I undid all again and it fixed.


    Thanks

sarahatscbk's avatar
sarahatscbk

Thanks Genreve_S 

 

Unfortunately that didnt work. Transactions between 29/06/2023 and 01/04/2024 are still missing from the reconcilliation even though they appear in the bank transactions. From 02/04/2024 a few appear but a lot are missing from the reconcilliation.

 

Further assistance would be great!

Thanks

Sarah

sarahatscbk's avatar
sarahatscbk
3 months ago

Genreve_S 

Its fixed itself! Couldnt tell you how but the reconcilliation page suddently appeared with multiple rec's to undo (even though i put it back to never) I undid all again and it fixed.


Thanks

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hey sarahatscbk,

     

    I'm glad to know that you reconciliation window is now fixed. If you encounter any issues in the future, feel free to create a post again.

     

    Best regards,

    Doreen

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