Unable to allocate pay transactions on bank feed

Hi Jillymot 

Thanks for your post. If an employee has been underpaid and you pay the difference straight away you would record an adjustment pay for the difference. That way you will have two payroll transactions to match the two bank feed transactions and the software matches what has happened in real life. We only recommend deleting a pay if the payment hasn't been made.

Once a pay has been sent to the ATO through STP it can't be deleted, only reversed. Pay transactions that are included in Pay super payments and electronic payments can't be reversed. To fix your issue you need to split the amount posted to the bank account into two transactions. You can do this by recording the following transactions:

1. go to Banking>>Transfer money
   • enter the full net amount of the pay
   • enter the payment date of the pay
   • the From account is the payroll clearing account
   • the To account is the bank account
   • Save
   • in Banking>>Reconcile accounts you'll have the pay transaction as a withdrawal and the Transfer money transaction as a deposit, tick both transactions to manually reconcile
2. go to Banking>>Bank transactions
   • click on the expand arrow for the first bank feed transaction
   • click on Transfer money
   • click on Create a Transfer money
   • select the payroll clearing account in the Bank account to field
   • Create
   • repeat for the second bank feed transaction

The payroll clearing account should be cleared back to zero.

Please let me know if you need further help.

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