Hi, I have exactly the same issue and I find it annyoing and lost so much time after allocating them on the on-line version and then discovering they had doubled-up in the desktop (which is all I use) and had to re-do it all.
when I rang MYOB they said it was sorted, but guess what? nope it hasn't.
Need a solution so everything is the same.
Hi @Wilma,
Thanks for reaching out.
It seems that you are encountering duplicate transactions between the online and desktop versions of MYOB. It's certainly frustrating to spend time allocating transactions only to find out they've doubled up in the other version.
When you receive bank feeds, it's important to match them with the transactions already recorded in MYOB. You'll only need to allocate it if there's no corresponding recorded transaction in MYOB. To help you resolve this, I suggest that you redo the allocations, unmatched the transactions, and match them with their corresponding MYOB transactions.
Feel free to respond if you need further assistance.
Cheers,
Princess
Thanks for your response Princess, however, I do not get bank fees, so then what?
Cheers,
Wilma
