Forum Discussion

rollo1953's avatar
rollo1953
Member
18 days ago

Won't let me post to a category

I am trying to update transactions I have imported and when I try to assign a category and hit save it gives me an error message and wont let me save. have attached a screenshot of the message.

15 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    17 days ago

    Hi everyone, 

     

    Just a quick heads up about the recent trouble creating transactions from the Bank transactions window.

    We did have an issue on our side affecting this (you can see it on our status page here: https://status.myob.com/incidents/807532), but it’s now been marked as resolved. If you’re still seeing anything odd, try logging out of MYOB and back in first, then give it another go.

    If things are still playing up after that, you can:

    • log in to My Account and lodge a support ticket, or
    • Jump into MOCA, our virtual assistant, and connect to live chat from there.

     

    Regards,
    Genreve

  • Flaxworx's avatar
    Flaxworx
    Experienced User
    17 days ago

    Same here, could not even get hold of the helpdesk and the "manual" solution is not working either. But their invoice arrived on time ... 3 days and counting now and I really needed to get this done today as I am away for the rest of the week. its beyond a minor incovenience.