Inventory

Question

Hi Folks&nbsp;I am hoping that someone with deep knowledge of the limits of the inventory system in MYOB can give me some ideas - without forcing a retooling upon my client - which is a no-goer.&nbsp;Just some thoughts and ideas on worka arounds.&nbsp;Client runs numerous live web cards running off a live MYOB file - via an integrator that I have built using the MYOB API system - it works.&nbsp;A new site due to go live has a more complicated end process - it builds products from components inventoried in the live MYOB file - it will work - the integrator feeds a costant inventory (unlimited) to the website and realtime accurate, up to date pricing.&nbsp;The problem is when a product is built on the website and through some fancy web coding it works out the dynamic price and the component breakdown.&nbsp;&nbsp;i.e Sold Product A - $1540 incl&nbsp; - which goes back to MYOB as an order ( for accounting)But a breakdown of parts also goes back and depending on stock - if ANY component is not in stock or short stocked then the entire order is backordered and theoretically and order is placed back to MYOB.&nbsp;And here is the problem.&nbsp;Stock levels&nbsp;Item 1 = 4Item 2 = 5Item 3 = 5&nbsp;Order A - needs item 1 - 5 units, Item 2 - 5 units, item 3 - 5 units - however there is only 4 units of Item 1 in stock so this whole order goes on backorder&nbsp;Order B - an hour later, a day later but after Order A ordersProduct A - also - or Product B - $ 1030 incl&nbsp;And the part breakdown =&nbsp;item 1 = 3 units, item 2 - 3 units , item 3 - 3 units and hence can jump the queue!!!!!! the problem&nbsp;We DO NOT WANT THIS TO HAPPEN.No matter what the imperative&nbsp;Order A must be completed before Order B - MYOB cannot handle this - just cannot.&nbsp;So if we store&nbsp;Order A - but do not transmit it to MYOB - just checks inventory ( and sends a backorder through for 1 unit of Item 1) and we wait for this to be filled&nbsp;If Order B comes in off the web - we need to backorder item 1 = 3, item 2 = 3 and item 3 = 3 ( but it cannot jump the queue - Order A must be completed).&nbsp;Notwithstanding an order in the system ( not from the web can snap up all of Item 1 = 4 whilst waiting for the backorder).&nbsp;My point is (without retooling) can we monitor the inventory through the API - yes - easy - already doing this) and we simply keep Orders from the web queued until all precding are filled - and at the end of each day we give a report to say - back logged orders require this amoun t of stock - we can only fill the following with current stock.&nbsp;The need is to watch backorders are enough for the queued Orders and current other outside demand.&nbsp;I do not see another way of doing this??&nbsp;Any one got any ideas.&nbsp;The Doc&nbsp;&nbsp;

princess_r · Answer

Hi The_Doc&nbsp;
&nbsp;
Thank you for your post.
&nbsp;
At the moment this is our inventory system works. I would suggest try different system, which ever suits your business you can follow the process. But we appreciate and valued your suggestion/feedback, we'll relay this to the relevant team.
&nbsp;
Cheers,
Princess

brunob · Answer

Hi&nbsp;The_Doc&nbsp;,
&nbsp;
Thank you for your post. Can I get some additional information on why you do not want the system to fulfil the next order if it can?&nbsp;How is the decision made on which order to build/dispatch? And what is the process when a work order cannot be built/dispatched? Do you display stock on the website? What is the customer's expectation when an order is placed?&nbsp;Depending on the fulfilment logic of the business, you could sync availability (vs stock on hand) to the website. This way orders could be queued when availability is = or &lt;0. Once an order with the supplier is created and receipted in the system, availability would increase again and the remainder orders could be fulfilled.&nbsp;Hope that helps as an idea.Regards,
&nbsp;
Bruno

the_doc · Answer

Hi&nbsp;brunob&nbsp;&nbsp;Thanks for the reply.&nbsp;The website is a rebuild of an old webcart that builds a product from components in stock - way too complex to use MYOB build.The old website is losing money as pricing is not dynamic and a number of other reason.Simply - the new website builds a product security doors - windows from measurements and add-ons provided by tradies.i.e. 1800 x 1200&nbsp; &nbsp;security window with stainless mesh, this security lock, this colour etc. - very complex build.&nbsp;The components that make up the build are not displayed - just the product build.&nbsp;The new web ( goes live 1 Jul) - with a complex build matrix in its code - selects the MYOB items from inventory (perpetual inventory and we don't feed qty into the picture - we didn't want qty as a factor in the build). The pricing for the build is dynamic and up to date.&nbsp;The price for the build is shown - and the build price is paid for on the web.&nbsp;My software integrates the web to MYOB - it takes the order and posts a sales (order) for just the product to the clients account ( or if not account - guest csutomer) as an order&nbsp;&nbsp;Order A -&nbsp; &nbsp;1 x Product X ( 1800 x 1200&nbsp; ...... )&nbsp;@ $1831 incl&nbsp;The build components come in from an order table that breaks the build into current MYOB items&nbsp;&nbsp;2 x item 11.4&nbsp; x item 25 x item 3&nbsp;&nbsp;Order B comes in an hour later&nbsp;1 x Product X (1200 x 1200)&nbsp;1 x item 11.0&nbsp; x item 23 x item 3&nbsp;&nbsp;If I now do an update of current items stock levels and find item 3 has only 3 items in stock then (keeping this order together)&nbsp; - it gets posted as an Order ( an invoice will be spat back by the API as 'insufficient stock')&nbsp;It was decided by management ( and occurs on the old web that Orders for builds must run in order of received).&nbsp;At present there is a staff member who reviews stock levels each day and orders and fills orders in time-order&nbsp;However, Order B comes in a day later - and if we aren't worried about progressing orders in time sequence it will be able to go into production taking the current available stock of item 3 - ( we back-ordered 2 of item 3 for that order but now because Order B has now taken the rest of item 3 - another back-order has to be sent and Order A gets forced further back in the queue).&nbsp;So management said - Orders must be done in time sequence - no product order can jump the queue - noting they don't run their stock at such a low level as to have a stop/start/stop process going on.&nbsp;Since my post we have decided to add some more code to my integrator and Orders will be posted as follows.&nbsp;Order A comes in&nbsp;&nbsp;2 x item 11.4&nbsp; x item 25 x item 3&nbsp;&nbsp;It will be split - and items in stock will be grabbed by Order A will an invoice post.Item 3 (will be split&nbsp; - 3 x item 3 - on the invoice thereby nailing this stock and preventing queue jumping) .A backorder will be sent through for Order A of 2 x item 3.&nbsp;Order B comes in&nbsp;1 x Product X (1200 x 1200)&nbsp;1 x item 11.0&nbsp; x item 23 x item 3&nbsp;&nbsp;Now - there are no Item 3 in stock - so All of Order Bs item 3 goes on a backorder and there is no queue jumping.&nbsp;However, so that management no longer wants to pay for a staff member to monitor orders in time sequence - my software will look at all Backroders in MYOB - and try and fill them in time sequence - at 10 PM every night or thereafter.&nbsp;So it downloads BackOrder Order A - 2 x item 3 - and checks if enough stock - there are now 3 instock - so it completes Order A - 1st then moves on to see if the next order's backorder can be completed.&nbsp;No we do not want to run quantity into the web - we have 2 other web carts and do so in another webcart - so I have the code to do this but the web cart then becomes way to complex if it starts maanging Orders/BackOrders - it was decided not to.&nbsp;The initial desing didn't even have dynamic pricing - it was designed with static pricing - I convinced themm dynamic was possible - and it has this.&nbsp;Complex - not really - it is just that MYOB just doesn't have the granularity of ORders to prevent queue jumping.&nbsp;The Doc&nbsp;&nbsp;&nbsp;

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