Hi FionaLong,
Thank you for sharing the details of the issue. To help resolve the problem with converting sales orders from AccountRight to MYOB pro, I recommend reaching out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can provide immediate assistance and assess if a script needs to be run on your file to address the conversion issues.
Our support team will guide you through the process and determine any necessary adjustments to ensure smooth operation in MYOB Pro.
Regards,
Sai
