Forum Discussion

AKMTony's avatar
AKMTony
Trusted Cover User
12 days ago

2FA erratic with Business Pro

Not the first time this has happened. The 2TA authorization code via email is either not received or takes such a long time to arrive in the inbox that you try again. Telstra Bigpond- IMap. Spam & J...
2FA
Mike_James's avatar
Mike_James
Ultimate Cover User

Hi AKMTony , another user has reported that there is a known issue affecting emails between MYOB and BigPond.

See Re: 2FA email delays for that comment. Changing to an SMS code is your likely solution.

AKMTony's avatar
AKMTony
Trusted Cover User
12 days ago

Dear Mike, as the 4/5 G mobile service here in inner suburban Melbourne is so patchy, SMS unfortunately is not a reliable option.
Wondering if MYOB can consult then with Telstra Bigpond to sort out the issue?
Many thanks for your reply.
Tony

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