Hi Jay1996,
Thanks for your response.
My apologies for the late reply. I just wanted to follow up on whether you still require assistance when editing and deleting users. If yes, please don’t hesitate to reply, as we’re always delighted to assist you further.
Kind regards,
Shella
Hi Jay1996,
I hope this message finds you well today. We have recently asked for updates to assist you further, but we have not received any response. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again. We’re always delighted to assist you further.
Kind regards,
Shella
Thanks. Noted. My earlier post may not have been read or missed. I was travelling (not possible to check out things while travelling) and just returned. We are a small business and multitasking. I will need this weekend to check out the advise before I can confirm if it helped. Will try ASAP. Thanks
Hello Shella_A,
I have just now tried again using the instructions (which were not new to me, as it is exactly what I followed earlier).
THE SOLUTION DOES NOT WORK. THERE IS SOMETHING ELSE WRONG.
1) My first post said it all.
2) I tried using the instructions on your link. It did not work. So we are exactly where we were.
3) This time I have taken screen shots and would like someone to go deeper and resolve this.
How can I send the screen shots?
Thanks and Regards
Hi Jay1996,
Thanks for your post.
My apologies for the late response. I'm sorry to hear that you're still experiencing issues despite following the previous fixing steps recommended. I see that you have taken screenshots this time. These could be very helpful in diagnosing the problem.
I have sent you a private message to gather more information that will help us resolve this issue. Please check your inbox and provide the necessary details so we can assist you better.
We're looking forward to your response.
Kind regards,
Shella
