Forum Discussion

Rooster0001's avatar
Rooster0001
Contributing User
10 months ago

Calendar dropdown not responding

Hi, for the last week or two I cant enter / change calendar days by clicking with my mouse. This includes clicking the right & left arrows. Nothing responds - the calendar just collapses back and sho...
motive8's avatar
motive8
Member
10 months ago

The same thing is happening to me and several other bugs that didn't exist when I did my last GST return 2 months ago.  So frustrating.  Also when trying to reconcile for two months, several items from within the period are being ignored so I can't balance.  Is there an email address to get help from Support as I have screenshots showing the error/bug occuring.  Thanks  

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi motive8, 

     

    I’ve checked, and there don’t seem to be any ongoing issues of this nature reported. I recommend creating a support ticket from the MyAccount window since the support team will respond via email, and then you can send your attachment as a response. You can read through this link for more information regarding the support ticket process.

     

    Regards,
    Genreve

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