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realndy's avatar
realndy
User
6 months ago

Can not find accepted business invitation

Hi,

 

I have recently accepted a user invite to a 2 new separate client's business but can not find the file on my client list.

The new businesses uses MYOB essentials. Did the basic trouble shooting; clearing the cache & history and open to a new broswer but still not working.

Please advise on how to resolve this issue.

1 Reply

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    6 months ago

    Hi realndy,

    Thank you for your post, and I apologize for the delayed response. Initially, I recommend verifying that you are opening the correct version of the software you've been invited to. Please see below:

     

    Please do let me know if you're still having issues for me to take a look at this for you.

    Looking forward to hearing from you soon!
    Regards,
    Earl