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infrnt's avatar
infrnt
Cover User
3 months ago
Solved

Employees not receiving MYOB Team invitation

Employees are not receiving invitation emails from MYOB Teams.  We have set the location, added Approving Managers and assigned employees.  No email links are being sent.

 

 

  • Hi infrnt,

     

    Thank you for your post.

     

    In this scenario, it might be beneficial to start by double-checking the email addresses entered for the employees to ensure accuracy and avoid any typos. Additionally, it could be useful to check the email spam or junk folders, as invitation emails may occasionally get diverted there. If, after verifying everything, everything appears correct on your end, another option could be to consider deleting the location and setting it up again to reinvite employees.

     

    For more information, you can check out these articles:

    Feel free to respond if you need further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

1 Reply

  • Hi infrnt,

     

    Thank you for your post.

     

    In this scenario, it might be beneficial to start by double-checking the email addresses entered for the employees to ensure accuracy and avoid any typos. Additionally, it could be useful to check the email spam or junk folders, as invitation emails may occasionally get diverted there. If, after verifying everything, everything appears correct on your end, another option could be to consider deleting the location and setting it up again to reinvite employees.

     

    For more information, you can check out these articles:

    Feel free to respond if you need further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess