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Cindysiulf's avatar
Cindysiulf
Contributing User
2 years ago
Solved

URGENT! New user have not received invitation

Hi,

I have created new users and showed invitation have email to users.  But they have not received the invitation email.  Please help.

Thanks

Cindy

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Cindysiulf, 

     

    Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:

    • Serial number 
    • Your full name and email address 
    • Users full name and email address you've invited 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Cindysiulf, 

     

    Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:

    • Serial number 
    • Your full name and email address 
    • Users full name and email address you've invited